Shipping and Policies
ALL SALES ARE FINAL.THERE ARE NO REFUNDS.
Please be sure to contact us with any questions BEFORE purchasing. Visit our Contact Page.
Due to COVID-19, there could be possible delays, which may cause the arrival estimate of your items to change.
Pre-Order Policy
If your item is labeled as a Pre-Order item, this just means your item has to be processed and shipped from our warehouse.
Below are the timeframes for Pre-Order items:
Raw Indonesian and 613 Bundles: 7-14 Business Days
Readymade Wigs: 5-7 Business Days
Lace: 3-5 Business Days
*If you choose to add on additional services such as Coloring, Wig Customization, ETC to your order, please allow an additional 1-3 Business Days **
Business days do NOT include Saturday and Sunday for processing orders
Local Pickup
Please wait to receive the notification that your order is "Ready For Pick Up"
IF YOU CHOOSE a "PRE-ORDER" item and for it to be"LOCAL PICK-UP", YOU WILL NOT RECEIVE A TRACKING #. Lexury Hair will be responsible for tracking your items from the warehouse until it arrives to our store for the customer to pickup. We recommend for customers to NOT select Local Pick-Up if your schedule is hectic. By selecting "Local Pick Up" you're agreeing to pick up during the business hours of Haus of Lexury Beauty Boutique. (See our contact page for business hours)
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SHIPPING
If your item is a Pre-Order item please review the timeframe above.
If your item is available in our store and you choose shipping, we use USPS services. If you place your order before 2pm during our business hours, your item will ship SAME day. If you place your order after 2pm during our business hours, your order will ship the next business day.
We are closed Sunday, Monday, and all major holidays.
You can contact us directly during business hours for any further questions: 601-602-3181